10 Tips for Cloud Partner Selection

10 Tips for Cloud Partner Selection

Cloud computing is evolving rapidly with new options and providers and services appearing on the scene daily. Many are also disappearing. VARs and MSPs choosing to leverage a cloud provider to deliver a service to your customer, you need a consistent process...
Grow your MSP business with data protection

Grow your MSP business with data protection

Data protection services are a great mechanism to grow a managed service practice. Every SMB needs a viable data protection strategy, but few have it, so the available market is huge. Here are a few tips to help illustrate the benefits for your business: Expand Your...
Questions Organizations Ask Prospective MSPs

Questions Organizations Ask Prospective MSPs

In talking to a number of IT departments and MSPs over years, I hear the same few questions come up over and over when the SMB is evaluating a perspective service provider. Here is a list of what I hear most often and some thoughts about how to respond: Do you have...
When Shared Services Break Down

When Shared Services Break Down

Shared services offer a number of wonderful benefits for small VARs and MSPs including low-cost, efficiency, breadth of support and 24/7 operation to name a few. These are great features when your business is growing and you are new to offering services. However as...
Scale and Shifting Efficiency

Scale and Shifting Efficiency

Shared Services NOC a Perfect Beginning When a VAR first decides it is time to begin to shift their business to the MSP model, they start moving customer by customer away from break-fix and over to a managed service that fits their needs. This is often a process that...