I think we are entering a trans-formative time. While the economy is not roaring ahead, it is recovering and businesses are feeling better about investing. In particular, SMBs are now ready to invest in their business and they view IT as a key leverage point to build efficiency to be more competitive in the future. The great news for MSPs is that most of these SMBs are also looking for new ways to solve the problems they have been living with for past few years. This means they are not just replacing the old Exchange server or backup application with a new one, but they now are open to new more efficient and cost effective solutions like Gmail or a cloud based data protection service. These services are typically have a low entry cost, excellent ROI and are fast to deliver value. MSPs that make themselves experts in these types of solutions and understand how to integrate them with their customers’ businesses will have a real unique advantage over the ones that don’t going forward.